Dear Residents,

We would like to inform you that beginning May 12, 2026, our community will be enhancing after‑hours maintenance support by introducing HappyCo’s Happy Force as an additional resource for our residents.

Happy Force is a remote maintenance support service that works alongside our onsite maintenance team. Experienced technicians are available after business hours to assist with common maintenance concerns and collect important information to help our onsite staff resolve issues more efficiently.

Starting May 12, when you contact the property after business hours at (650) 304-8558 and select Emergency Maintenance from the phone menu, your call may be routed to a Happy Force technician.

• For emergency maintenance issues, the Happy Force technician will immediately escalate the concern and contact our onsite maintenance team.
• For non‑emergency maintenance requests, the technician will document the issue and submit a work order, which will be addressed by our onsite team during regular business hours.

This added support helps ensure emergencies are handled promptly and allows our maintenance team to respond to requests more effectively.

If you have any questions or concerns regarding this new service, please contact the property here.

Thank you for being a valued resident of our community.

Warm regards,

The Management Team at Stanford West